Product recall

IMPORTANT SAFETY NOTICE - Primus Crimp Pot Gripper - Free Replacement

Who is affected?

This notice applies to you if you own:

- a Primus PrimeTech Stove Set

- a Primus PrimeTech Pot Set

- a Primus Crimp Pot Gripper

produced before July 2025. See a list of possible affected article numbers in the appendix below.

Why are we exchanging the product?

On earlier versions of the gripper, the lower handle section is made from a thinner material and may deform over time during normal use. If this occurs, the gripper may not hold the pot as securely as intended. In severe cases, the pot could slip from the gripper while carrying hot food or liquid, creating a risk of burns.

The design has since been improved. Grippers produced from July 2025 onwards feature a reinforced lower handle section that will not deform under normal use.

How to check your gripper

- Attach the gripper to the pot. Does it feel loose or unstable?

- Inspect the lower handle section. Are the side flaps bent inward?

What to do

If your gripper was produced before July 2025, and particularly if it feels loose or the side flaps appear bent, please stop using the gripper until it has been replaced.

Contact Primus Customer Service at support@primusequipment.com and send a photo of the lower handle section. We will send you a new, improved gripper free of charge.

You can continue to use your stove and pots as normal. Only the gripper needs to be replaced.

We apologise for the inconvenience this may cause and are committed to ensuring the safety and reliability of our products.

Thank you for your understanding and for helping us maintain the highest standards of safety.

Appendix:

Affected article numbers: